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PMO Certified Practitioner Exam (Dumps)
Question No:-36
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In a pharmaceutical company, several scope changes were requested on major strategic initiatives. After analysis, it seems that several project managers did not apply a proper stakeholder assessment during the preparation of the projects.
What should the PMO professional do first to address this issue?
1. Send a reminder to the PMO community to clarify the importance of stakeholder engagement.
2. Review the selection of project managers for strategic initiatives to ensure they are sufficiently trained.
3. Investigate why the project managers have not conducted proper stakeholder assessments.
4. Provide a specific training to project managers on stakeholder engagement and ensure they apply it in future projects.
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Answer:-3. Investigate why the project managers have not conducted proper stakeholder assessments.
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Question No:-37
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An organization's PMO is perceived by its customers as merely an administrative unit enforcing standards and processes. What steps should the PMO professional take to transform the PMO's image and reimagine its role as a customer-oriented partner?
1. Focus on delivering tailored services to customers' needs, providing the necessary processes and guidelines.
2. Create stricter processes and guidelines to ensure project teams follow established rules, reinforcing the PMO's authority within the organization.
3. Mandate that all teams use the same tools and templates to maintain uniformity and reinforce the PMO's role as a standards enforcer.
4. Increase the frequency of compliance checks to ensure that project teams adhere to the processes more closely, ensuring accountability.
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Answer:-1. Focus on delivering tailored services to customers' needs, providing the necessary processes and guidelines.
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Question No:-38
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During the execution phase of the project, the PMO professional notices that a project team is consistently falling behind schedule. Despite the best efforts of the PMO to provide additional resources and support, the team continues to struggle with meeting the deliverables. The PMO professional determines that the root cause of the delays is poor communication among team members.
Which two tasks should the PMO professional take? (Choose two.)
1. Reallocate additional resources from other project teams to compensate for the delays and ensure timely completion.
2. Replace some resources from the project team to make collaboration among the team more efficient.
3. Escalate the issue to senior management and request additional budget for outsourcing certain project tasks to external vendors.
4. Implement project management software to facilitate real-time collaboration and communication among team members.
5. Provide a series of project management training sessions to improve communication skills and foster better teamwork.
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Question No:-39
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A PMO professional recently joined an established PMO with a customer feedback system in place. However, the feedback has not been systematically analyzed or used to drive improvements in service delivery. The PMO services align with standard methodologies, but PMO customers feel their evolving needs are not being adequately met.
What should the PMO professional do to ensure the feedback system is effectively utilized to enhance PMO service delivery?
1. Focus on gathering additional metrics from other departments to complement the existing feedback, assuming that this will better inform any future adjustments.
2. Implement a process for regularly analyzing feedback and integrating insights into ongoing service improvements, ensuring alignment with customers' needs.
3. Continue delivering PMO services according to established processes and use the feedback system only for major service redesigns.
4. Conduct a one-time review of all feedback received over the past year and make immediate adjustments to the PMO services.
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Answer:-2. Implement a process for regularly analyzing feedback and integrating insights into ongoing service improvements, ensuring alignment with customers' needs.
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Question No:-40
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During executive meetings, the leader of a recently established PMO notices that the organization's leaders are worried about falling revenues during the last quarter and are beginning to look for ways to cut costs. The PMO leader is concerned that the PMO may be cut.
What should the PMO do to mitigate this risk?
1. Increase the PMO's value by increasing the services provided by the PMO.
2. Demonstrate alignment with the organization by reducing the PMO headcount.
3. Continue to demonstrate the value of the PMO.
4. Improve the maturity of the PMO services.
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Answer:-3. Continue to demonstrate the value of the PMO.
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