ACMT 2016 MAC Service Certification (MAC-16A) Exam

Question No:-1

Select the tools used to view the number of attached hard disks, volumes, and types. SELECT TWO.

  1. Apple Diagnostics
  2. Console
  3. System Information
  4. Recovery Disk Assistant
  5. Disk Utility

Question No:-2

Norman purchased an Airport Extreme. What utility will help him setup his new wireless network?

  1. Airport Utility
  2. Network Utility
  3. Wireless Diagnostics
  4. No utility is needed. The Airport Extreme will self-configure.

Question No:-3

System Preferences contains App Store preference. Which options are provided when the computer is set to automatically check for updates? SELECT FOUR.

  1. Install OS X updates
  2. Download newly available updates in the background
  3. Do not restart computer after updates are download
  4. Disable all third-party app updates
  5. Install app updates
  6. Prompt for my Apple ID password when any updates are available
  7. Install system data files and security updates
  8. Ignore any updates that are older than seven days

Question No:-4

John states that the external hard drive he uses to store music is not visible in the Finder. Your drive is properly plugged in and listed in System Information. How should you continue troubleshooting the issue?

  1. Troubleshoot the issue using Activity Monitor.
  2. Troubleshoot the issue using Disk Utility.
  3. Troubleshoot the issue using Apple Diagnostics.
  4. Troubleshoot the issue using Console.

Question No:-5

Angela is having trouble with fonts installed in her user account. Where are these fonts located?

  1. /Users/Fonts
  2. /System/Library/Fonts
  3. /Library/Fonts
  4. -/Library/Fonts

Question No:-6

How do you change permissions of a specific folder?

  1. Control-click the folder and then click Change Permissions.
  2. In Finder, select the folder, then choose Get Info from the File menu. Change permission in the Sharing & Permissions pane.
  3. In System Preferences, click the Sharing pane. Locate the file in the Shared folders section. Click Change Permissions.
  4. Open Disk Utility, then drag the folder into the sidebar. Change permissions in the resulting window.

Question No:-7

How many people can share content in Family Sharing?

  1. Ten
  2. Seven
  3. Six
  4. Five

Question No:-8

Gary purchased a new USB 2.0 input device for his iMac (Late 2013). He installed the software that shipped with the device, but it does not seem to work. He has tried all of the USB ports on the back of the iMac, but the issue persists. Which of the following troubleshooting tools or techniques would help Gary isolate the issue?

  1. Apple Hardware Test
  2. Activity Monitor
  3. Apple Diagnostics
  4. System Information

Question No:-9

Sheryl is configuring a drive on the office server to be used by Time Machine. Each of the Mac computers in the office will be set up to use that network drive.

Which of the following network protocols must the server use to make that drive available to Time Machine on each Mac computer?

  1. File Transfer Protocol (FTP)
  2. Apple Filing Protocol (AFP)
  3. User Datagram Protocol (UDP)
  4. Reverse Address Resolution Protocol (RARP)

Question No:-10

Larry just bought a new Mac with OS X Yosemite and wants to transfer his Outlook contacts and home folder documents from a PC running Windows Vista with SP2. You confirm automatic installation in Windows is disabled. What is the next step you will ask Larry to take before attempting to use Windows Migration Assistant?
  1. Disable anti-virus and firewall software on the PC.
  2. Start up the MacBook Pro in Target Disk Mode.
  3. Make sure the contacts are exported in vCard format into the home directory.
  4. Place the PC in standby mode and select it from the list in Migration Assistant running on the MacBook Pro.